What We Collect and How We Use It
When you open an account at hiwingo, we collect the details needed to verify your identity, process your payments, and keep your account secure. That means your name, email address, mailing address, date of birth, and payment account details — such as your PayPal email, Venmo
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handle, or the Play+ card number tied to your wallet. Whether you're accessing from Philadelphia or anywhere else in an eligible state, the same data-handling rules apply. We use this data in three ways. Identity verification: every account goes through a standard check, and we may
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ask for a government-issued ID to complete it. Payment processing: your PayPal and Venmo details route transactions to and from your account balance, and we hold only what is needed to process and reconcile those transfers. Service communication: we send account alerts, security notices, and any
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updates that affect platform access. We do not sell your personal data to advertisers or data brokers. We share data with payment processors — PayPal, Venmo, and Play+ — only to the extent needed to complete a transaction. We may disclose data to law enforcement or
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regulatory authorities when legally required under applicable state law. You can request a copy of the data we hold on you, ask for corrections, or request removal of non-essential records through our support team. Availability of certain data-rights requests depends on your state of residence and
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applicable local law. We retain transaction records and identity documents in line with legal retention requirements. Cookies on your device are used for session management, fraud detection, and site analytics — not for advertising profiling.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.